Empleos en Peru
Tier 1 Technical Support Peru
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BaufestHíbrido, PeruSenior Ruby on Rails Developer - Remote - Latin America
FullStack LabsPeruDesarrollador Front-end
MoventiPeruCoordinador de Asesoría en Género y Equidad – SAM
Root CapitalPerúAssistant I, Engineering
Progress RailPeruAnalista de Gestión de Nómina
InterbankPeruPaid Media Manager
Norte DigitalPeruTREASURY & CREDIT ANALYST
Mérieux NutriSciencesPETécnico Mantenimiento con exp. en campamento minero - Moquegua 14x7
NewrestPeru, FRWork from Home Travel Agent
Billingsley TravelPEData Governance
NEORISPeruQA Engineer
Haystack NewsPeruConsultor Tecnico Flexcube Latam
Sophos SolutionsPeruOperations and Brand Manager (Amazon & Shopify)
DreamHire.comPEVirtual Assistant- Events Coordinator
Your Startup OperationsPeruDirector of Equity and Leadership Development
TeachForAll IncPeruEjecutivo de Operaciones, Journeys In Perú, Cusco
BelmondPeruPart-time English Teachers for young learners
Idiomas CatólicaPeruGestor de Costos y Cronogramas
EgisPerúTier 1 Technical Support Peru
Chronos ConsultingPeru- A tiempo completo
Job Description
Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours.
As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and professionally, and will communicate in English with web professionals from around the world, via tickets, emails, and live-chat.
The Tier 1 agent is an entry-level position that can be a gateway role to any aspiring web technologist, with a passion for customer service.
Requirements
Troubleshooting and technical issue analysis skills
Ability to fluently communicate complex technical ideas in English
Ability to break down and guide through a technical process
Ability to work under pressure
Transparency, accountability, and the ability to work independently
Exceptional courtesy, patience and overall a “people’s person”
Experience with WordPress, HTML, CSS – an advantage
Web Servers and web infrastructure – an advantage