Overview
The Chronic Venous Insufficiency Clinical Specialist (CVICS) promotes commercially approved company products through procedure coverage, proper patient selection through in-depth knowledge of ultrasound and venous mapping, procedure follow up, in servicing and protocol adherence in the US. This role provides clinical education and support. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers in accordance with all applicable SOPs.
Key Responsibilities
- Provide on-going clinical support, which may involve candidacy criteria, procedure support, post procedure follow up, difficult case management, PI and IFU adherence and ongoing education.
- Serves as primary resource for clinical support in the areas of troubleshooting, mapping, and patient follow-up for company products.
- Ensure timely collection, reporting of all required medical documentation pertaining to procedural device operation using corporate issued tracking procedures and seek input from appropriate personnel to resolve problems.
- Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
- Responds to customer needs regarding products and service by developing feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
- Develops relationships with hospital, lab and office personnel (e.g. through clinical interactions, conversation, business meetings) and identifies key decision makers in order to facilitate future sales.
- Assist in the professional education activities sponsored by BSC by educating customers on the merits and proper clinical usage of company products via presentations and demonstrations using a wide variety of formats and platforms.
- Recognize opportunities to present competitive information to support sales activities in the region.
- Assist or act as Field Mentor when asked in the training and educational needs of incoming field personnel.
- Evaluate, Educate and hold HCPs accountable on the correct use of BSC / Varithena products in the CVI disease state
- Facilitate the adoption of Varithena through education and awareness with RVTs
- Ability to travel extensively 30-40%
- Assist the BSC medical team, sales force and management team with continuous learning opportunities related to the disease state and procedure protocols for BSC products
- Maintain current CRM records
- Optimize time and efficiency within a large geographic area in order to maximize impact and results
- Comply with BSC’s code of conduct and policy guidelines
- Demonstrate in words and actions the values of BSC
Required Qualifications
Bachelor’s degree, Associates Degree or equivalent clinical certificateMinimum of 3 years of experience in a healthcare field or a minimum of 3 years of experience in the medical device industry as a clinical specialist or equivalentCredentialed as a Registered Vascular Technologist (RVT)Experience in assisting physicians with Vein ProceduresPreferred Qualifications
Ability to work independentlyStrong communication skillsRequisition ID : 612912
Boston Scientific is proud to be an equal opportunity and affirmative action employer.
This role is safety-sensitive and may be subject to drug testing as a pre-employment requirement.
Some US-based positions require acceptable proof of COVID-19 vaccination status; candidates will be notified during the interview process if vaccination is required.
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