Gerente de Operaciones y Estrategia | Business Strategy Lead (English, US)

MyOutDesk, founded in 2008, stands as a prominent outsourcing provider of highly skilled virtual staff across diverse industries. With a client base exceeding 8,500 globally, we specialize in delivering top-tier remote professionals in areas such as administration, sales, and customer service. Our mission is to empower businesses to achieve efficient growth through strategic outsourcing solutions. As we continue to expand our operations, we are seeking a talented Gerente de Operaciones y Estrategia | Business Strategy Lead to oversee and enhance our operational efficiency while driving our strategic initiatives. This pivotal role requires a dynamic leader who can align our operational processes with our business objectives, ensuring the highest level of service delivery to our diverse clientele. You will be tasked with analyzing market trends, optimizing resources, and implementing innovative strategies that facilitate business growth. Joining MyOutDesk means becoming part of a forward-thinking organization committed to excellence and creating opportunities for both our clients and our dedicated virtual staff. If you're ready to contribute to an industry-leading company in a collaborative environment, we invite you to apply for this exciting opportunity.

Responsibilities

• Lead the development and execution of operational strategies that align with business goals.
• Manage and optimize ongoing operations to improve efficiency and service delivery.
• Analyze market trends and operational performance metrics to identify areas for improvement.
• Collaborate with cross-functional teams to implement strategic initiatives across the organization.
• Drive performance management processes to ensure alignment with business objectives.
• Oversee resource allocation and utilization to maximize productivity and achieve targets.
• Develop and maintain relationships with clients and stakeholders to enhance service delivery and satisfaction.

Requirements

Benefits

At MOD, we believe in taking care of our managers so they can perform their best. We offer :

Join MOD Peru and lead strategy, innovation, and growth across Latin America.

Apply now and help shape the next generation of global business operations.