RN Care Manager Inpatient Full Time (10hrs)
Base pay range
$50.00 / hr - $77.00 / hr
This range is provided by MLK Community Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Position Summary
The purpose of the Case Manager I position supports the physician and interdisciplinary team in facilitating patient care, with the objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates the functions of utilization management, care progression and care transition.
The Case Manager I is accountable for a designated patient caseload and plans effectively to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include :
- Facilitation of precertification and payor authorization processes
- Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement
- Application of process improvement methodologies in evaluating outcomes of care
- Coordinating communication with physicians.
The role reflects knowledge of RN scope of practice, state requirements, CMS Conditions of Participation, EMTALA, The Patient Bill of Rights, AB1203 and other regulatory requirements specific to Utilization Review and Discharge Planning. The Care Manager partners with the medical staff, utilizes scientific evidence for best practices, and relevant data to manage the care of the patient over the continuum of hospitalization. Activities include admission, continued, extended and discharge reviews to determine medical necessity, assure high quality of care and efficient utilization of resources, facilities and services. This position supports the Mission of Martin Luther King, Jr. Community Hospital and demonstrates behavior consistent with Core Values. It supports the hospital's strategic plan and quality improvement processes.
Essential Duties And Responsibilities
Assessment
Completes a comprehensive assessment to identify opportunities for intervention for the patient / family’s psycho-social, cultural, spiritual, and physical plan of care.Assesses healthcare needs and goals across physical, functional, psychosocial, environmental and financial domains.Completes and documents timely clinical reviews based on assessment of medical necessity and findings in accordance with policy and payer requirements.Communicates with attending physician regarding appropriateness of admissions, resource utilization, and documentation for continued stay.Assesses readmission risk based on established Hospital criteria.Planning
Incorporates medical necessity and payer requirements into the discharge plan.Assesses patient’s clinical condition, social and financial resources to determine appropriate care settings and resources required for safe transition of care.Considers readmission risk and socio-economic factors in a safe, individualized transition plan.Engages patient and family / support network in developing the transition plan.Collaborates with the interdisciplinary team to re-assess and adjust the plan.Advocates for the patient with payers to ensure effective progression and transition.Implementation
Coordinates care progression to address ongoing needs of patient and family.Identifies psychosocial and financial barriers and collaborates with Clinical Social Work colleagues.Identifies discharge planning needs and facilitates transfers to appropriate venues.Applies knowledge of clinical requirements, payer networks, and living environment impact on transition planning.Identifies and facilitates home care and durable medical equipment needs at discharge.Facilitates palliative or hospice care when needed.Maintains communication with physicians, nursing and other team members to ensure timely care progression and outcomes.Oversees discharge planning and safe transitions to community settings.Resolves system problems impeding progress and expedites discharge.Seeks consultation from appropriate disciplines to expedite care.Coordinates and monitors scheduling of tests / procedures and reports results as appropriate.Evaluation
Develops and evaluates case management plans and protocols with the team.Evaluates actions to assure cost-effective care and monitors readmissions.Uses tools to identify barriers to progression of care.Communication / Collaboration
Serves as liaison among care team, community providers, payers, and patient / family to ensure safe plans and smooth transitions.Ensures timely communication with Patient Financial Services and HIM as needed to support billing.Collaborates with medical / nursing / ancillary staff to remove barriers to care delivery.Communicates with attending physicians and consultants to review care and outcomes; manages deviations from the plan.Participates in patient care conferences and family meetings.Provides support and clinical expertise for staff related to patient care issues.Maintains communication with Nurse Managers and other Case Managers on patient care and system problems.Reports medical / legal issues to Risk Management.Facilitates peer-to-peer discussions to evaluate medical necessity for admission by payer.Uses conflict resolution skills to resolve issues and ensure timely resolution.Professionalism
Maintains nursing competencies and participates in departmental meetings.Understands Medicare Conditions of Participation related to discharge planning and patient engagement.Maintains respect and confidentiality for all patients and colleagues.Treats all customers with dignity, regardless of diagnosis or socioeconomic status.Performs other related duties as assigned.Position Requirements
EducationBachelor of Science in Nursing preferredAssociates in Nursing requiredQualifications / ExperienceMinimum of 1-3 years of hospital or related experience; internal candidates with 18 months of acute care case management / coordination experience may be considered in lieu of nursing clinical experienceAbility to work with outside provider networks (Health Plans, IPA’s, and FQHCs)Special Skills / KnowledgeBilingual preferred (Spanish); basic computer skillsCurrent California Nursing licenseCurrent Basic Life Support (BLS)Certification in Case Management preferredED Care Managers : complete annual Workplace Violence Prevention Program within policy timelinesSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Health Care ProviderIndustries
Hospitals and Health CareReferrals increase your chances of interviewing at MLK Community Healthcare by 2x
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