Regional Practice Manager - LA Region

Apply

Job Type

Full-time

Description

Regional Practice Manager - LA Region

University Foot & Ankle is a top podiatry practice in Southern California, where we have consistently been ranked #1 by the LA Times 6 years in a row. Our practice helps our patients stay active and mobile by providing the best clinical care available across our network of locations in southern California. We are proud to be leaders in the field of podiatry and are looking to find a Practice Manager who can help us continue to grow.

As the Practice Manager, you are the front-line leader for office staff, doctors and patients. Candidates should have excellent leadership, administrative and operational skills and a confident and calm personality. She or he must demonstrate sound judgment, excellent communication skills, make timely decisions in relatively complex situations, and set priorities among multiple projects. The ability to lead a team, detail-orientation, and consistent and timely follow‑through are essential to success in this role.

Duties / Responsibilities

• Manages all aspects of the assigned practice’s day-to-day operations under the general supervision and guidance of the VP of Operations.
• Direct management of the medical office team ensuring proper staffing by assessing, interviewing, hiring then properly managing, guiding, and coaching the best qualified clinic and administrative team members.
• Build and manage doctors and staff schedules and coordinate coverage when staff or doctors are absent.
• Establish regular communication with staff and doctors to provide updates and keep everyone engaged and working as a team.
• Mitigate conflicts and issues as they arise (with support from leadership).
• Travel to support, train, and onboard staff at other offices within Los Angeles area as needed.
• Building Strong Processes.
• Train front office staff to consistently answer phones, properly perform patient registration / check‑in, verify patient information (demographics, employment, insurance), collect copayments and any missing or required paperwork.
• Ensure patient services are provided in an effective and efficient manner that supports the ability of doctors to focus on patient care.
• Take the lead on optimizing patient satisfaction and experience.
• Continuously refine processes across practice locations.
• Growth and Physician Relations.
• Partner with the doctors to plan and execute growth strategies (e.g. outreach to referral sources, assisting with local marketing).
• Establish regular processes to identify areas of improvement and implement changes.
• Administrative :
• Order medical and office supplies, submit invoices to accounts payable and keep inventory records.
• Manage staffing levels and review and approve staff timecards.
• Work with the revenue cycle team to ensure accurate and timely billing and collections and resolve issues when they arise.
• Work with the chief Compliance Officer to ensure practice meets state and federal regulations.
• Assist physicians in renewing licenses (medical, DEA, fluoroscopy, radiology, business, fictitious name permit) annually.

Requirements

Education and Experience

Physical Requirements

Travel

Salary Description

$100,000 - $125,000

#J-18808-Ljbffr