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Stefanini
On-Site Technical Support N2Stefanini • San Borja, San Borja
On-Site Technical Support N2

On-Site Technical Support N2

Stefanini • San Borja, San Borja
Hace 22 días
Descripción del trabajo

JOB DESCRIPTION

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.

¡Seguro no te quieres quedar fuera!

¡On-Site Technical Support L2!

¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones!

RESPONSIBILITIES AND ASSIGNMENTS

  • Diagnostico y solución de problemas de hardware y software.
  • Descartes básicos en Networking y traslados de información entre equipos cuando sea necesario.
  • Reparación de equipos tecnológicos directamente o gestionando garantías con fabricantes.
  • Coordinación de servicios de recojo y entrega de equipos para usuarios en teletrabajo.
  • Preparación, configuración de equipos tecnológicos y accesorios según las políticas de Calidda.
  • Retiro y resguardo de equipos de usuarios cesados.
  • Supervisión de actividades realizadas por terceros.
  • Recepción de repuestos o materiales necesarios para resolver incidentes o reponer stock.
  • IMAC (Instalaciones, movimientos, adiciones y cambios, realizar estas actividades en respuesta a requerimientos, incidentes, eventos especiales, teletrabajo y reubicaciones.

REQUIREMENTS AND QUALIFICATIONS

Conocimientos:

  • Formación técnica o profesional en computación, informática, redes o afines.
  • Conocimientos avanzados en hardware, software, sistemas operativos y herramientas de colaboración.
  • Experiencia en redes LAN/WAN, configuraciones de switches y puntos de acceso.
  • Dominio de gerramientas ITSM para la gestión de tickets y reportes.
  • Habilidades en resolución avanzada de problemas y configuración de equipos y aplicaciones.
  • ITIL / Windows 11/ Metodología Lean.

Experiencia:

  • 3 años de experiencia.
  • Experiencia en diagnostico y resolución de problemas de hardware, redes y aplicaciones empresariales.
  • Soporte presencial y remoto.

Creer para co-crear

¿Buscas un lugar donde tus ideas brillen?

Con más de 38 años y una presencia global, en Stefanini transformamos el mañana juntos. Aquí, cada acción cuenta y cada idea puede marcar la diferencia. Únete a un equipo que valora la innovación, el respeto y el compromiso.

Si eres una persona disruptiva, te mantienes en aprendizaje continuo y la innovación está en tu ADN, entonces somos lo que buscas. ¡Ven y construyamos juntos un futuro mejor!

Crear una alerta de empleo para esta búsqueda

On-Site Technical Support N2 • San Borja, San Borja

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