Talent.com
Jbnetworking
Customer Support Specialist – RemoteJbnetworking • Lima, Peru
Customer Support Specialist – Remote

Customer Support Specialist – Remote

Jbnetworking • Lima, Peru
Hace 13 días
Descripción del trabajo

We are seeking an organized and solutions-focused Customer Support Specialist to assist clients with travel inquiries reservations and general customer support.

This remote role requires strong communication skills attention to detail and the ability to provide helpful and professional assistance throughout a clients travel planning experience.

Key Responsibilities

  • Respond to client travel inquiries professionally and promptly
  • Research travel products based on client requests
  • Assist with hotel cruise resort tour and vacation package reservations
  • Review reservation details for accuracy
  • Help clients understand applicable travel policies and supplier requirements
  • Coordinate with travel suppliers when necessary
  • Assist with reservation changes and general travel questions
  • Maintain accurate client communication and booking records
  • Provide pre-travel and post-booking support
  • Stay informed about relevant supplier and destination updates

Qualifications

  • Strong written and verbal communication skills
  • Customer-service mindset
  • Detail-oriented and organized
  • Strong problem-solving abilities
  • Comfortable learning online reservation and supplier platforms
  • Basic computer and internet proficiency
  • Ability to work independently while utilizing available team resources
  • Customer service hospitality administrative or travel experience is helpful but not required

Why Choose Us

We provide a learning-focused environment where you can develop your customer support abilities while gaining valuable experience with travel planning and client services.

  • Remote Work Environment: Complete your responsibilities remotely
  • Flexible Schedule: Manage your time while meeting client needs and responsibilities
  • Training & Resources: Learn travel research supplier platforms and customer support processes
  • No Previous Travel Experience Required: Develop your travel knowledge through available training
  • Ongoing Education: Participate in supplier destination and industry training opportunities
  • Team Support: Access resources and a supportive professional community
  • Develop Transferable Skills: Strengthen problem-solving communication organization and client-management abilities
  • Explore the Travel Industry: Build knowledge across cruises resorts hotels tours vacation packages and destinations

How to Apply

If youre customer-focused organized and interested in developing your knowledge of the travel industry wed like to hear from you.

Apply today to learn more.


Employment Type : Full Time
Experience: years
Vacancy: 1

Crear una alerta de empleo para esta búsqueda

Customer Support Specialist – Remote • Lima, Peru

Ofertas similares

Inside Sales Representative (Senior Creative Specialist)

THE/STUDIOLima, Callao Region, Peru

Remote (Priority Regions: South Africa, Latin America, & Europe).While we are a work-from-anywhere global team, customer-facing roles strictly operate during.Professional-level English proficiency ... Mostrar más

Paid Media Specialist (Meta) | ECommerce | Remote (LATAM)

Atomic HRLima, Callao Region, Peru

We’re hiring a hands-on Paid Media Specialist who can own Meta Ads for eCommerce accounts end-to-end.This is a performance role (not a CMO/manager role): you’ll be in-platform daily, launching and ... Mostrar más

Business Support Analyst - Peru

Manpower MaltaSan Miguel, Peru
Quick Apply

Business Support Analyst – Client Focus (Card Payments).Join a dynamic team where you'll play a pivotal role in bridging business needs, client success, and operational excellence within the card p... Mostrar más

Growth Marketer (Media Buying + Creative Strategy) | Paid Social for E-comm & Personal Brands |

Atomic HRLima, Callao Region, Peru

Our client is a Meta advertising agency built around paid growth for e-commerce and personal brands, including some built around well known public figures.The team has grown from around 10 to 20 pe... Mostrar más

Ad Operations Specialist (Tagging & Trafficking) | 100% Remote | LATAM

Prometeo TalentLima, Callao Region, Peru

We specialize in connecting companies with outstanding tech and digital operations professionals.We’re looking for a Ad Operations Specialist (Tagging & Trafficking) to support the setup, validatio... Mostrar más

Scheduler (Remote – LATAM only)

JanieLima, Callao Region, Peru

Scheduler (Remote – LATAM only).Schedule appointments quickly and accurately.Manage high volume of inbound and outbound calls.Clearly explain appointment logistics and medical instructions.Maintain... Mostrar más

Bilingual Intake Coordinator / Triage Specialist (Remote)

JanieLima, Callao Region, Peru

Janie partners with a leading medical lien funding provider, helping personal injury patients access care by streamlining communication between clinics and legal teams.Enter and update patient data... Mostrar más

Customer Success Engineer - AI SaaS

MercorLima, Lima Province, Peru
Quick Apply

Headquartered in San Francisco, our investors include.Customer Success Engineer (LatAm).Substantial overlap with Pacific Time (PT/PST).Investigate talent-reported issues end-to-end.Reproduce bugs, ... Mostrar más

UX Analyst (Product Workflows) | Field Operations SaaS | Remote (LATAM)

Atomic HRLima, Callao Region, Peru

Our client is a software company that helps property managers inspect properties and turn what they find into clear, shareable reports.Someone opens the app on their phone, walks a property capturi... Mostrar más

Remote Vacation Planning Consultant

Camirand TravelLima, Lima Province, Peru
Quick Apply

Join our growing remote team as a.Remote Vacation Planning Consultant.In this role, you'll help clients plan unforgettable vacations, cruises, all-inclusive resorts, Disney destinations, and intern... Mostrar más