Supervisor De Operaciones [024031] (Lima)

Company DescriptionPlaytech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in

• , our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.Job DescriptionKey ResponsibilitiesCore Duties : Provide direct support to the Operations Manager in daily tasks and decision-making processes.Coordinate and oversee the setup and functionality of operational installations during your assigned shift.Monitor and respond promptly to any disruptions, technical issues, or irregularities within the operations department, in alignment with company policies and procedures.Ensure compliance with all operational rules and procedures, including the implementation of newly introduced guidelines.Safeguard integrity by supervising game presenters, card shufflers, and players to prevent dishonest or unethical behavior.Maintain expert-level knowledge of all games offered by the company, and confidently apply and explain relevant strategies and rules.QualificationsWork AvailabilityWillingness to work on rotating shifts.On-site availability required.EducationTechnical or university-level studies (completed or in progress). LanguagesEnglish proficiency at B2 level or higher.Digital SkillsIntermediate knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook, etc.). Interpersonal SkillsStrong collaboration and teamwork abilities.Problem-solving mindset and adaptability.Comfortable working with people from diverse cultures and perspectives.Communication SkillsClear and effective communication of work-related topics, company policies, and procedures.Ability to teach, present, and explain new ideas or innovations.Skilled in motivating and persuading others.Quick ThinkingAbility to respond rapidly to changing situations.Fast comprehension of problems and delivery of practical solutions.Learning & IndependenceQuick learner with a proactive attitude.Capable of working independently and taking initiative.Organization & Detail OrientationStrong attention to detail and organizational skills.Ability to maintain accuracy and focus under pressure. #J-
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