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Project Delivery Management

KyndrylLima, Lima, Peru

Hace 9 días

Descripción del trabajo

Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Project Delivery Management page is loaded## Project Delivery Managementremote type : Partially Remotelocations : Lima, Perutime type : Full timeposted on : Posted Yesterdayjob requisition id : R-44001

Who We Are

The Role

As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When it comes to troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will be crucial in ensuring that our systems run smoothly, offering our customers a seamless experience. As a Delivery Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

More than 5 years of experience leading delivery teams and ensuring high-quality services to customers

Strong knowledge and managed platforms, IT services, and technology vendors.

Experience managing teams through incident, problem, and change management, including root cause analysis

Ability to collaborate with Delivery Partners and work closely with SREs to drive positive customer outcomes

Hands-on experience with AIOps, automation, and a mindset focused on innovation

Comfortable with direct and ongoing customer interaction. Empathetic and empowering delivery resource manager, focused on team development

Experience in

staff augmentation projects

and

application services

Familiarity with

Agile methodologies

and experience as a

Tribe Leader

Preferred Skills and Experience

Bachelor’s degree

Certifications such as Six Sigma, PMP, and / or ITIL

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today!

Drop off your CV / Resume

and a Recruiter will reach out with related career information that match your experience and expertise.

Create your account and then . When new jobs become available that meet your criteria, you’ll be alerted right away!### Drive progress with purposeAt Kyndryl, we achieve progress the world depends on, with purpose.

Beginning with

the purpose that matters to you

. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

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