Application Support Specialist (Lima)

Manage problem tickets, change requests, and system integrations Analyze issues and recommend solutions Ensure thorough documentation and perform unit testing Mentor junior staff and provide high-level production support Deliver quality code for testing and validation, adhering to IT and Corporate policies […] Manage and resolve IT tickets raised by business units related to various applications Gain and maintain a deep understanding of the business functionality of supported applications Actively collaborate with one or more functional areas within Parexel to align business processes with

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