Gen AI Software Engineer

Overview

Inktel is a leader in the BPO and contact center industry, working on cutting-edge initiatives to improve efficiency, automation, and customer experience through Generative AI. Their mission is to leverage AI-driven innovation to transform customer service, creating scalable and secure solutions that empower businesses and their clients. This Gen AI Software Engineer role is part of Inktel's AI team and contributes to ongoing AI projects across voice agents and backend automation.

This is a full-time, long-term position with no fixed end date, offering the opportunity to grow with the company and make a tangible impact on multiple AI-driven initiatives.

Responsibilities

• Design and implement Gen AI solutions for voice agents, backend automation, and other efficiency-driven projects.
• Research, prototype, and integrate existing AI tools and frameworks to solve business problems.
• Build solutions that are scalable, secure, and enterprise-ready.
• Collaborate with the core team while maintaining the ability to work independently with minimal oversight.
• Adapt across projects, applying creative thinking and hands-on execution to diverse challenges.

Requirements

Benefits

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