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Utilities Industry Consultant / CIS Transformation

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Overview

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, we leverage deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers improve cost effectiveness, revenue assurance and customer satisfaction and loyalty. Our Strategy & Consulting work helps leaders reinvent every part of their enterprise to drive greater growth, enhanced competitiveness, and sustainable performance, supported by technology, data, analytics, AI, change management, talent and sustainability capabilities.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high‑performance work environment.

Requirements

Bonus Points

Professional Skills

Compensation and Location

Compensation at Accenture varies by location, role, skill set, and experience. In California, Colorado, the District of Columbia, Illinois, Maryland, Minnesota, New York, New Jersey, New York or Washington, Accenture provides a reasonable salary range as required by local law. The following range is representative but not guaranteed : California : $63,800 – $205,800; Colorado : $63,800 – $177,800; District of Columbia : $68,000 – $189,300; Illinois : $59,100 – $177,800; Minnesota : $63,800 – $177,800; Maryland : $63,800 – $177,800; New York / New Jersey : $59,100 – $205,800; Washington : $68,000 – $189,300.

Seniority level

Employment type

Job function

Industries

Note : We are open to hiring in most major US cities near Accenture corporate offices.

EEO

Accenture is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, or other protected characteristics.

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