Senior Product Designer, Otter - San Francisco

Senior Product Designer, Otter - Mountain View

Join to apply for the Senior Product Designer, Otter - Mountain View role at Otter

Senior Product Designer, Otter - Mountain View

Join to apply for the Senior Product Designer, Otter - Mountain View role at Otter

Who We Are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Who We Are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What You’ll Be Doing

At Otter, we’re using AI and thoughtful design to help restaurants grow. This is a unique opportunity to shape the future of the food industry—an industry that touches all of us, whether we cook, eat out, or order in. Our mission is to give restaurant operators the digital tools they need to thrive.

Designers at Otter are both product thinkers and craftspeople. They care deeply about the details, but never lose sight of the bigger picture : building systems that make the food business run smarter, faster, and better.

In this role, you’ll :

• Design end-to-end experiences across Otter — the digital backbone of modern restaurants. You’ll own how restaurateurs run, manage, and grow their business using Otter’s tools, shaping a platform that drives both revenue and operational efficiency.
• Collaborate closely with PMs, engineers, and ops to launch features that simplify complex workflows like item setup, pricing, availability, and modifiers—always with scalability and usability in mind.
• Lead design critiques and cross-functional reviews to refine ideas quickly, iterate on solutions, and ensure we’re solving the right problems with the right level of craft.
• Contribute to our design system, evolving shared patterns that power consistent experiences across everything from single-menu edits to multi-brand management.
• Champion user-centered design, advocating for restaurant operators, delivery staff, and internal teams—while balancing real-world business trade-offs and technical constraints.

This role is perfect for a systems thinker who thrives in complexity, sweats the small stuff, and wants to build foundational tools that help restaurants succeed every single day.

What We’re Looking For

Why join us

What Else You Need To Know

This role is based in our San Francisco, Mountain View, and other West Coast offices. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter.

Ready to join us as we serve those who serve others?

Want to see our impact?

Check out how we helped Flavo grow their business :

https : / / www.tryotter.com / blog / case-study / otter-flavo

How Jose Chiquito profits and gives back with Otter

https : / / www.tryotter.com / blog / case-study / jose-chiquito-profits-and-gives-back-otter

How Cinemark Delivers Cinematic Snacks to the Nation with Otter

https : / / www.tryotter.com / blog / case-study / how-cinemark-delivers-cinematic-snacks-otter

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Design, Art / Creative, and Information Technology

Industries

Software Development

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