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Akkodis is seeking a Business Systems Analyst proficient in Atlassian. Please apply if you are interested!
- Work Schedule : Hybrid Schedule. 3 days in the office and 2 working from home.
- In office schedule : Monday, Wednesday, Thursday 9am-3pm PST.
- San Diego, CA 92101 (located in downtown San Diego)
- Pay : 40 / hr - 45 / hr
- 6-month Contract to Hire
Responsibilities
Atlassian AdministrationManage user access, roles, and permission schemes for Jira Software, Jira Service Management, and ConfluenceConfigure projects, spaces, workflows, pages, issue types, screens, custom fields, and notification schemesBuild and maintain automation rules to streamline and scale operationsField and route tickets submitted to our internal support projects (CCAS and UA)Manage dozens of Jira Service Desk environments by administering portal access (with several request types), configuring email requests, and chat functionalityDevelop and manage forms and service request typesSupport Jira integrations with Atlassian and third-party tools. Standardize Confluence spaces and continue to monitor, update documentation across multiple teamsProvide support, training, and documentation to end users and internal teams for improved adoption and organizational proficiencyBuild external Confluence infrastructure to consolidate documentation administration across multiple productsAlteryx Workflow AdministrationAdminister the Alteryx Server, including scheduling, monitoring, and troubleshooting workflow failuresManage user roles and workflow versioning across development and production environmentsEnhance Alteryx Server gallery user interface and allow for further functionality such as ad hoc reportsCollaborate with analysts and developers to optimize and maintain ETL pipelinesMaintain system health, perform upgrades, and ensure security / audit complianceSSRS Report AdministrationManage and deploy SSRS reports and datasetsHandle permissions, subscriptions, and shared data sourcesTroubleshoot performance issues and work with teams to improve report reliability and deliverySupport migration, versioning, and audit of reports in collaboration with the P&S analyst teamMigrate existing SSRS reports away from RM to CRM and archive outgoing reportsPower BI AdministrationOversee Power BI workspace access, dataset refreshes, and sharing permissionsAssist with report publishing, connection troubleshooting, and basic governance of various reportsSupport integration of Power BI with other tools (e.g., Alteryx outputs or SQL Server databases)Work with Power BI developers and DPP teams to update report infrastructure to use Fabric report integrationAs data emphasis shifts from CRM to other sources, support an increasing amount of reportsOther DutiesSupport User Access duties, routing tickets to CRM and administering access in various applicationsCreate documentation around support services such as MFT, VCron, Alteryx (individual use), DB architecture, etc.Establish Python best practices and infrastructure setup ahead of teamwide adoptionQualifications
Education : Requires a bachelor's degree in Information Systems, Computer Science, or related discipline - or equivalent work experience.Experience : 3-5 years of equivalent work experience performing and / or verified proficiency in performing related functions.Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Seniorty level
AssociateEmployment type
ContractJob function
Information TechnologyIndustries
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