Field Operations Manager

Field Operations Leader / Manager

Job Summary

The Field Operations Manager for theWest Coastleads the training, coaching, and adherence of brand standards within their territory. They are also responsible for strong operational performancefor corporate-owned units within their region, includingleadership development of store teams, attainment of profitabilitymetrics, and positive guest experiences. Lastly, they will heavily support New Restaurant Openings - ensuring cross-functional coordination, impactful training, and positive licensee relationships. This is a field-based role, with remote work and travel (local and national). While the units are closed outside of the Academic Calendar Year, we provide opportunities for professional development such as classes, Culinary R&D support, and Field Training.This role offers a strong work-life balance with ample paid time off, including vacation days you can use during our off-season! In addition, we provide mandatory paid time off during major holidays and school breaks, so you can truly disconnect and recharge.

Responsibilities

• Drive strong operational performance at corporate units across the FOH and BOH
• Review compliance tools and operational audits daily, ensuring high-risk compliance issues are addressed quickly
• Conduct site assessments to measure brand compliance of licensed units, working with operators+ their leadership teams on improvement plans
• Develop a strong bench of operational leadership within the region
• Operationally supports training+ business development initiatives including New Restaurant Openings, Pop-Up Events, and Conferences

Skills

Strong leadership development skills. Can hire,grow, and retain ahigh-performing team.

Excellent communication skills, both verbal and written. Ability to lead client-facing conversations as a brand representative.

Bias for action and accountability. Willing to coach+ enforce brand standards.

Understanding of restaurant-level financials with ability to impact through operations.

Knowledge of safety regulations and compliance standards in the field.

Flexibility to adapt to changing priorities and work conditions.

This position offers an exciting opportunity to join a rapidly growing brand with strong professional development opportunities.

Job Type : Full-time

Benefits :

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Schedule :

Day shift

Evening shift

Monday to Friday (in season, Sundays)

Weekends as needed

Experience :

Field Operations Leadership and / or Training : 3 years (Preferred)

Food service : 5 years (Preferred)

Willingness to travel :

75% (Preferred)

Work Location : On the road

Compensation up to $90k-105k

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