E-Commerce Fullfilment Team Lead...

Overview

Pandora is currently looking for an Fulfillment Supervisor to support rapid digital growth and expansion in Lima, Peru. The primary responsibilities are to guide the warehouse operations team of 3-4 people, ensure ecommerce orders are delivered on time, and provide great customer service for Pandora customers.

What you will do

• Supervises associates engaged in all operational activities, including inventory management, customer service and carrier communication on day-to-day basis
• Promote excellent customer service by training junior staff, ensuring customer inquiries and complaints are handled in a professional and timely manner
• Performs operational activities including picking, packing and returns management
• Responsible for team management including resource planning, operational productivity reporting and communication
• Maintains an awareness of service level requirements and operational security best practices

KPIs

More about you

How to apply

If you see yourself in the position and would like to become a part of Pandora’s future, please apply. We process applications on a continuous basis, so submit your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores. Pandora is headquartered in Copenhagen, Denmark, and employs 32,000 people worldwide. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose : to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

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