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[30 / 09 / 2025] Utilities Industry Consultant / CIS Transformation...

[30 / 09 / 2025] Utilities Industry Consultant / CIS Transformation...

AccentureLima Metropolitana, Lima, PE
Hace 21 horas
Descripción del trabajo

Utilities Industry Consultant / CIS Transformation

Join to apply for the Utilities Industry Consultant / CIS Transformation role at Accenture.

Overview

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, we leverage deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers improve cost effectiveness, revenue assurance and customer satisfaction and loyalty. Our Strategy & Consulting work helps leaders reinvent every part of their enterprise to drive greater growth, enhanced competitiveness, and sustainable performance, supported by technology, data, analytics, AI, change management, talent and sustainability capabilities.

Responsibilities

  • Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
  • Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
  • Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
  • Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
  • Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
  • Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
  • Drive team development and growth by mentoring team members and fostering a collaborative, high‑performance work environment.

Requirements

  • Minimum of 3 years of experience in the Utility industry, customer service project delivery or customer transformation project delivery.
  • Minimum of 2 years of functional experience with either an SAP or Oracle platform.
  • Expertise in Meter to Cash operations, functions, and technologies.
  • Expertise in major customer transformation and technology implementations (e.g., CIS replacements).
  • Bachelor’s degree or equivalent work experience.
  • Ability to travel as needed.
  • Bonus Points

  • You have at least 2 years of experience in an advisory or consulting role.
  • Professional Skills

  • You improvise and adapt to lead clients and teams through change and ambiguity.
  • You’ve gained the trust of your clients and partnered with them to design business processes, lead design thinking workshops, develop business cases, deliver agile projects, develop new operating models, manage talent and change, and co‑create intellectual property.
  • Compensation and Location

    Compensation at Accenture varies by location, role, skill set, and experience. In California, Colorado, the District of Columbia, Illinois, Maryland, Minnesota, New York, New Jersey, New York or Washington, Accenture provides a reasonable salary range as required by local law. The following range is representative but not guaranteed : California : $63,800 – $205,800; Colorado : $63,800 – $177,800; District of Columbia : $68,000 – $189,300; Illinois : $59,100 – $177,800; Minnesota : $63,800 – $177,800; Maryland : $63,800 – $177,800; New York / New Jersey : $59,100 – $205,800; Washington : $68,000 – $189,300.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Strategy / Planning and Consulting
  • Industries

  • Business Consulting and Services
  • Note : We are open to hiring in most major US cities near Accenture corporate offices.

    EEO

    Accenture is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, or other protected characteristics.

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