Overview
I am working with an advisory firm, who are seeking a knowledgeable Consumer Associate to join their team in LA. In this advisory role, you will assist consumers by understanding their needs, offering tailored product or service recommendations, and ensuring a positive customer experience.
Responsibilities
- Engage with customers to understand their preferences and requirements
- Provide clear, accurate, and helpful product or service advice
- Assist customers in making informed decisions
- Address customer questions and concerns promptly and professionally
- Collaborate with the team to improve customer satisfaction and service quality
- Maintain up-to-date knowledge of products, services, and industry trends
Qualifications
Strong communication and interpersonal skillsCustomer-focused with a helpful and approachable attitudeAbility to explain complex information in simple termsPrevious experience in customer service or advisory roles is a plusBasic computer skills and familiarity with CRM toolsDetails
Seniority level : AssociateEmployment type : Full-timeJob function : AnalystIndustries : Venture Capital and Private Equity Principals#J-18808-Ljbffr