Operations Manager - Lima, Peru

About the Company 💡

Our client is a leading global tech provider in intelligent transportation, transforming everyday bus travel into a safer, more reliable experience . With 10+ years of experience and 20–50% revenue growth for operators, we are now expanding into Peru 🇵🇪 to support local transit partners.

Job Overview 🎯

As an Operations Manager , you will lead the expansion and implementation of our platform across Peru . This role combines operational leadership, on-ground execution, product operations, and platform deployment. You will manage deployments, drive partner success, optimize workflows, and identify new business opportunities with bus operators.

Key Responsibilities

Operational Execution

Manage end-to-end deployment of hardware and software (AFCS, GPS, cameras)

Onboard and train operators for smooth platform implementation

Monitor operational dashboards and address system issues

Lead a team of operations executives managing city operations and client success

Stakeholder Management

Build relationships with government bodies, operators, and local partners 🤝

Coordinate with internal teams to ensure excellent service and support

Manage vendors for hardware deployment and local field technicians

Product Operations Enablement

Capture partner requirements and support platform configuration changes

Drive adoption and engagement metrics 🚀

Gather feedback and support operational improvements

Education & Experience 🎓

Fluent in Spanish and English

Bachelor’s degree in Engineering, Business, or related field

3–5 years in operations, business development, or product / ops hybrid; transport / mobility tech experience preferred

Skills & Competencies

Strong project management & communication skills

Tech-savvy with dashboards, Excel / Google Sheets, data analysis

Willingness to travel extensively and manage a field team

Must have a car 🚗 for moving between sites across the city

Process-oriented, strategic, and data-driven decision-making