Academic Director

Academic Director

Cusco, Perú  Maximo Nivel — Empleo a tiempo completo.

This Academic Director is the lead manager for all teachers and all academic programs for the Maximo Nivel institute. This includes the Native English Program, Native Spanish Program, TEFL Certification, Service Learning, and Internships. The Academic Director manages all daily operations of the Academic Office and is responsible for a team of 4 to 5 [shared] staff members, 15 to 25 English teachers, and 5 to 10 Spanish teachers. The Academic Team provides support for all other areas of Maximo Nivel in terms of books, materials, exams, quizzes, photocopies, and rooms. The Director is responsible for teacher recruiting, teacher management, curriculum management, support materials, and quiz and exam administration. The Academic Director also leads all new teacher orientation and onboarding of academic staff. Teacher management includes coaching, scheduling, payroll, and time off, among other things. The Director is responsible for holding teacher meetings on the 15th and 30th of each month; and organizes 2-hours of in-service training for English teachers every month. The Academic Team manages client service with respect to exam re-takes, grade reports, certification requirements, and attendance records. The Academic Office has very close contact with learners, clients, and their families; the Academic Director must be excellent at dealing with the public. The Academic Director is a member of the in-country Executive Team and works closely with the Country Manager, Director of International Programs, and the Director of National Programs. Whereas the Academic Director does not carry his / her own schedule of classes, they are responsible for substituting and leading classes when regular staffing does not meet the needs of the institute. The Director must generate reports using Excel and Word including : Teacher Feedback Summary, Teacher sick days, Teacher payroll, and other ad-hoc reports as needed.

Employment Type : Full-Time

Salary : $16,000.00 – 22,000.00 Per Year

Client Service Manager

The Client Service Manager works as part of the International Programs Team—a team of 3-6 people, and reports to the Director of International Programs. The CSM works to improve overall international programs, sell Spanish classes, tourism services, and ensure excellent program management.

Responsibilities

• Work closely with international teams to support program delivery and client service
• Contribute to selling Spanish classes and tourism services
• Ensure high standards of program management and client satisfaction

Note : This refined description preserves the original job information while removing boilerplate and formatting issues for clarity and compliance with the requested tags.

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