Provide direct support to the Operations Manager in daily tasks and decision-making processes.
Coordinate and oversee the setup and functionality of operational installations during your assigned shift.
Monitor and respond promptly to any disruptions, technical issues, or irregularities within the operations department, in alignment with company policies and procedures.
Ensure compliance with all operational rules and procedures, including the implementation of newly introduced guidelines.
Safeguard integrity by supervising game presenters, card shufflers, and players to prevent dishonest or unethical behavior.
Maintain expert-level knowledge of all games offered by the company, and confidently apply and explain relevant strategies and rules.
Key Responsibilities
- Provide direct support to the Operations Manager in daily tasks and decision-making processes.
- Coordinate and oversee the setup and functionality of operational installations during your assigned shift.
- Monitor and respond promptly to any disruptions, technical issues, or irregularities within the operations department, in alignment with company policies and procedures.
- Ensure compliance with all operational rules and procedures, including the implementation of newly introduced guidelines.
- Safeguard integrity by supervising game presenters, card shufflers, and players to prevent dishonest or unethical behavior.
- Maintain expert-level knowledge of all games offered by the company, and confidently apply and explain relevant strategies and rules.
Qualifications
Willingness to work on rotating shifts.On-site availability required.Technical or university-level studies (completed or in progress).English proficiency at B2 level or higher.Intermediate knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook, etc.).Strong collaboration and teamwork abilities.Problem-solving mindset and adaptability.Comfortable working with people from diverse cultures and perspectives.Clear and effective communication of work-related topics, company policies, and procedures.Ability to teach, present, and explain new ideas or innovations.Skilled in motivating and persuading others.Ability to respond rapidly to changing situations.Fast comprehension of problems and delivery of practical solutions.Quick learner with a proactive attitude.Capable of working independently and taking initiative.Strong attention to detail and organizational skills.Ability to maintain accuracy and focus under pressure.Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
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