Systems Integration Specialist

Overview

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. It involves processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional descriptions. It covers customer-specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

Responsibilities

• Provide expert consultation services for NSP deployments in bare metal and virtual / cloud environments
• Capture customer and project requirements to create Network Management / OSS high level / low level design documents
• Author customized deployment design documents, migration, and operational documentation as required for the project
• Create method of procedures (MoP) and detailed design-build documentation (LLD), implementation, operational, and acceptance test documentation (ATP)
• Deliver product upgrades, migrations, and installations (remotely / onsite)
• Adhere to and contribute to the team’s best practices and continual improvement initiatives
• Work closely with PLM and Support teams to manage solution issues and product evolution
• Set customer expectations before and during project implementations
• Work with Technical Designers, NPI engineers, Integration engineers, and other project team members
• Validate configuration or migration strategy by staging and demonstrating the procedure in labs and / or customer site
• Determine acceptance test strategy based on project requirements and features, produce Test cases and overall Test plan
• Troubleshoot and problem-solve project issues, working closely with the customer and engineering teams to resolve issues
• Develop and keep up to date NSP design and consultation workshop material and document templates
• Provide consultation workshops to customers to enhance understanding and experience from the product
• Work closely with the extended global team and with Product Line Management to enhance professional services delivery and customer experience
• Provide support to global services tendering teams on evaluating professional services requests
• The work can frequently be at customer premises for short duration of time (1 week typical); travel is a requirement for this position

Key Skills And Experience

About Us

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

EEO Statement

Nokia is committed to inclusion and is an equal opportunity employer. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

About The Team

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting and Telecommunications

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