Senior Project Manager

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About Apply Digital

Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group. Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.

At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes. We envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. We strive to embody our SHAPE values (smart, humble, active, positive, and excellent) and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.

Visit our Careers page to learn how we can unlock your potential.

LOCATION : Apply Digital is hybrid / remote-friendly. The preferred candidate should be based in Latin America, ideally working in hours that align to PT or ET. Candidates located in Santiago, Chile are able to work out of our Santiago office as remote / hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE : Apply Digital is looking for an experienced Senior Project Manager to join our Managed Service team. You may bring a background with experience on the digital agency or consultancy-side, working with clients on large digital and ecommerce transformation initiatives, helping them work more efficiently and strategically across product, design and engineering to define and deliver on business outcomes. If you have a proven ability to navigate the challenges of working with multiple stakeholders and bring impact delivering integrated digital experiences across the ecommerce ecosystem, along with a collaborative and team-oriented mindset, we invite you to become part of our connected team.

As a champion of project management best practices, you will bring fluency in Agile, but with the ability to adapt, support, grow and optimize teams to apply the best methodologies to solve the right problems and drive flawless execution and delivery for our clients. You will balance day-to-day details with the big picture to drive transformation for your client’s business. You have a deep knowledge of the core disciplines and workflows across product, design, development, QA required to deliver web-based projects. Communication comes naturally to you with developers, designers or client stakeholders, and you are seasoned in facilitation to drive alignment across multi-functional teams to define requirements, steer decisions and turn that into clear, actionable product backlogs, roadmaps, resources and release plans to deliver on project outcomes, on time and budget.

RESPONSIBILITIES

• Lead and manage ecommerce web development projects, coordinating and managing all aspects of project delivery, including defining and translating multiple client business outcomes and product requirements into clear, actionable roadmaps and project plans, and managing the execution against those plans. Define team capacity and resource requirements, track and report, and control scope and mitigate risks at the project level.
• Facilitate regular workshops and meetings such as definitions, requirements gathering and prioritization sessions, concepting and design / UX reviews, prototyping and testing, product demos and stakeholder review and feedback sessions.
• Employ agile or hybrid-agile methodologies as appropriate while adapting to best practices for efficient project delivery and effective production workflows across multidisciplinary teams.
• Work with the Product Consultant and Client Services to conduct project meetings including scrum or other ceremonies, with clear agendas and actionable outcomes to track work across various teams for multiple clients.
• Collaborate with PMO and Delivery teams to track, manage and report on project budgets, timelines, and resource allocations, ensuring efficient project delivery.
• Identify, communicate and mitigate risks while balancing business needs versus technical constraints and escalate to senior stakeholders when needed to proactively resolve issues.
• Act as the primary project delivery point of contact for client and team stakeholders, providing regular updates on progress, milestones, releases and scope changes.
• Continuously engage with the client, account leadership and team to ensure we deliver the value expected of each engagement.
• Foster a one-team mindset and monitor team morale.

REQUIREMENTS

WHAT YOU MIGHT ALSO BRING

Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. We value equal opportunity and nurture an inclusive workplace. For more information, visit the DEI section of our website. If you have accommodation needs, please email careers@applydigital.com.

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