Sr. IT System Engineer – Intune / Endpoint Management

Overview

Sr. IT System Engineer – Intune / Endpoint Management role focused on managing and optimizing modern workplace technologies to enhance productivity, AI and collaboration at Ravago. The ideal candidate will have extensive experience in managing Microsoft Intune, AutoPilot, Copilot, PowerAutomate, PowerApps, policies, and deployments. This role supports a large-scale IT environment with 5,000+ workplaces managed by Intune and Windows 11. The engineer will provide 2nd or 3rd level IT support to assist the IT service desk and participate in projects for onboarding new companies, aligning workplace standards, and cleaning up legacy systems.

Responsibilities

• General Policy Management : Develop, implement, and enforce IT policies and procedures.
• Ensure compliance with organizational standards and regulatory requirements.
• Microsoft Technologies : Manage Microsoft Intune, AutoPilot, and related policies.
• Support and optimize Microsoft SharePoint, Involv, and PowerApps.
• Perform Quest ODM migrations and Sharegate migrations.
• Design and implement low-level designs for SharePoint and intranet systems.
• Support Ravago’s Roots Intranet and Teams environment.
• Provide expertise in Teams VoIP.
• Project Participation : Assist in onboarding new companies and aligning workplace standards.
• Clean up legacy systems and ensure smooth transitions.

Minimum Qualifications / Education / Experience / Certifications

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired results in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required in Ravago’s culture.

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